How To Register Amplitube With Irig Hd

Hi Guys,

Seems similar I am having the same problem as other new iRig HD 2 users in that I cannot annals my serial number and gain access to Amplitube four. When I try to register I get "The provided series number cannot exist registered (code -101)".

I have raised a ticket but, equally information technology's nearly Christmas, am guessing IK Multimedia won't get back to me for a while.

Has anyone else managed to solve this problem another way?

Many thank you!

by **Peter_IK** » Monday Dec 24, 2018 five:51 pm

IK Support will need to aid you directly. They will get back to you equally soon every bit possible. I've as well passed this along to the squad to encounter if there is an consequence in the system or if it is with specific units/serial numbers/etc.

by **Jlindsay67** » Thu Dec 27, 2018 viii:01 pm

I still cannot register and there has been no reply to my support ticket...non impressed!

by **Peter_IK** » Thu Dec 27, 2018 8:07 pm

Jlindsay67 wrote:I still cannot register and in that location has been no reply to my back up ticket...non impressed!

There was probable a high book of tickets over the holidays and they will get back to yous shortly. For Mac/PC software that you get with iRig Hd 2 notation that you can demo any gear that you'll be getting with the registration and you'll get sorted within that fourth dimension if that helps.

Please, per the guidelines at

viewtopic.php?f=10&t=19505

, post your ticket number hither. Thanks.

by **Steve_Clee** » Fri Dec 28, 2018 half-dozen:57 am

Exact aforementioned result hither, Ticket # 973094. Deceit get the software included with the rig without the registration working

by **clinttravis** » Friday Dec 28, 2018 3:40 pm

I recently got around to registering the serial on my Hard disk drive Pro.

Got the -101 mistake when I typed the series in manually....Just when I used the QR code from the included registration card the loaded series registered correctly, so that may be worth a shot.

by **Peter_IK** » Fri December 28, 2018 5:57 pm

Thank you for that potential workaround and for others where that also may not work, IK Back up volition definitely assist in your tickets. Thank you.

by **Jlindsay67** » Saturday December 29, 2018 7:46 pm

Thanks for all the replies guys. There is clearly a big problem here as so many people are posting about information technology on the forum...

@clinttravis, sadly your solution didn't work for me! Did you lot browse the QR code on an iPhone?

IK Multimedia support have finally replied to my ticket, asking me to submit a copy of my receipt, which is pretty abrasive as this was a gift and I do not have the receipt to hand.

by **clinttravis** » Sat Dec 29, 2018 10:04 pm

Jlindsay67 wrote:@clinttravis, sadly your solution didn't work for me! Did you scan the QR code on an iPhone?

I did. I also purchased an iRig HD two yesterday as a late christmas souvenir to myself (yay having a headphone jack again, finally....) and was able to register information technology'southward serial with the QR code. Both successful QR code registrations were done using an iphone 8 plus'southward photographic camera to browse.

by **toolbox** » Lord's day December xxx, 2018 i:55 am

I had aforementioned trouble trying to register the IRig device and finally got it to work with the swell help of Sweetwater.com tech support where I bought information technology from. Not IK back up--they were totally MIA Big Shout Out to Sweetwater techs !!!

As posted in another thread<<<
The Free IRecorder software included, turns out to be NOT So FREE. Y'all have to buy add together-ons to get it to work--I did. Granted it was only 4.99 but every time I attempt to launch it on my IPad information technology prompts me to buy it again. IK tech back up is HORRIBLE--I've been trying for almost 2 weeks to get support and all their responses are dead ends. Now they are telling me its an apple store consequence. Bullshit--it works on my i phone just fine and my Laptop but NOT on my IPad.

I'g ready to ship everything dorsum to Sweetwater for a full refund as lacking IK merch and buy a unlike brand birthday-- Hey IK, if you're lurking my ticket number is #157822

by **MichaelGallen** » Sunday Dec 30, 2018 4:21 am

I'thou having the same problem. Won't register my irig Hd. I also tin can't raise a ticket with support. I filled in the whole grade, clicked submit, and there was no indication it went through. Information technology just sat there doing cypher. Whatsoever back up people reading this - how tin I contact y'all? Or, an even better thought, why don't you lot contact me? Here'southward my email address: [redacted - please do not post electronic mail addresses here or anywhere public as spambots might go them]

by **toolbox** » Sun December 30, 2018 4:20 pm

[redacted. This is not a tech support forum per the rules and guidelines. Delight follow what you copied and pasted beneath but via PM to i of the mods listed in the guidelines linked below too]

<<<There was likely a high volume of tickets over the holidays and they will go back to you before long. For Mac/PC software that you get with iRig HD 2 note that y'all can demo whatsoever gear that you'll exist getting with the registration and you'll become sorted within that time if that helps.

Please, per the guidelines at viewtopic.php?f=10&t=19505 , post your ticket number hither. Thanks.>>>

by **Peter_IK** » Monday Dec 31, 2018 iii:11 am

If you cannot open the tech support type of ticket please use the sales & service form and information technology should work.

Please post any existing tickets via PM every bit per the guidelines at

http://world wide web.ikmultimedia.com/contact-support

Since this thread has get a platform for angry rants and not following the advice given above, consider it as having fun information technology's form and is now locked. Please exercise as advised above and your problems will get resolved. Thank you and happy new year.

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